Jintang Wedding Red Gold Lace Qipao, New Chinese Backless Mermaid Bride Toast Cheongsam Dress

A: We process and ship ready-to-wear items within 3–5 business days. Delivery to the US via standard international mail typically takes 10–20 business days. You will receive a tracking number once your order ships.

A: Yes! We offer free standard shipping on all orders over $165. Orders under $165 incur a flat-rate shipping fee of $38.

A: For shipments to the United States, the de minimis value is $800. This means most of our orders will not incur additional customs duties upon entry. However, any fees eventually levied by your local customs authority are beyond our control and are the responsibility of the recipient.

A: Please refer carefully to our detailed [Size Guide]. Our sizing is based on standard US measurements. If you are between sizes or have specific concerns, send your measurements to us at [your email] before placing your order — we’re happy to advise!

A: Due to the intimate nature and hygiene considerations of clothing, we do not accept returns or exchanges for change of mind or incorrect size selection. We strongly recommend checking our size guide and reaching out with questions beforehand. We do accept returns within 7 days of receipt for items with manufacturing defects.

A: Our bespoke service offers a fully personalized experience. After you place a "Custom Order," we’ll send you a detailed measurement guide and schedule a consultation via email/WhatsApp or Shopfiy chat to discuss fabric, design, and embroidery details. The entire process takes 4–8 weeks.

A: Yes, but only to a limited extent. If you wish to make minor modifications to a specific style (such as color or sleeve length), please contact us. Significant design changes will need to be handled through our custom service program.