Terms of service

Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of our website (the “Website”) and the purchase of products from SilkRoad QIPAO, operated by YouYu Inc (“we”, “us”, or “our”). By using the Website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use the Website.

Last Updated: March 2026

About Our Business

We operate an independent online retail store specializing in silk qipao garments and related apparel products. Our items are crafted with attention to detail and may involve delicate materials and finishing.

We do not provide any financial, banking, or payment services.

Eligibility

By using the Website, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction and that you have the legal capacity to enter into binding contracts.

Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms.

You must not:

Attempt to gain unauthorized access to any part of the Website or related systems
Interfere with or disrupt the Website’s normal operation

We reserve the right to suspend or terminate access if we reasonably believe these Terms have been violated.

Products and Information

We make reasonable efforts to ensure that product descriptions, images, and pricing are accurate.

Due to the nature of silk garments and handcrafted elements:

Slight variations in color, texture, or appearance may occur
Differences caused by lighting or screen display are not considered defects
Minor measurement deviations (1–3 cm) are normal

We reserve the right to modify or discontinue products, pricing, or promotions at any time without prior notice.

Prices, Taxes, and Payment

All prices are listed in U.S. Dollars (USD).

Shipping fees are calculated at checkout. Sales tax may apply where required by law.

By placing an order, you authorize us and our payment providers to charge your selected payment method.

You are responsible for providing accurate and complete billing information.

Orders and Contract Formation

By placing an order, you are making an offer to purchase.

We reserve the right to accept or reject any order.

A contract is formed when:

You receive an order confirmation email, or
The order is shipped

We may cancel orders due to:

Out-of-stock items
Pricing or description errors
Payment issues or suspected fraud
Invalid or unsupported shipping address

Refunds (if applicable) will be issued to the original payment method.

Shipping and Delivery

Shipping terms, delivery times, and costs are outlined in our Shipping Policy, which forms part of these Terms.

Delivery times are estimates and not guaranteed.

Risk of loss transfers to the customer once the package is handed to the carrier.

Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy, which is incorporated into these Terms.

By placing an order, you acknowledge that you have read and agreed to that policy.

Intellectual Property

All Website content (including images, text, logos, and designs) is owned by or licensed to YouYu Inc.

You may not copy, reproduce, or distribute any content without prior written permission.

Disclaimer of Warranties

To the fullest extent permitted by law, the Website and products are provided “as is” and “as available.”

We make no warranties regarding uninterrupted service, security, or error-free operation.

Nothing in these Terms limits rights that cannot be excluded under applicable law.

Limitation of Liability

To the maximum extent permitted by law, YouYu Inc shall not be liable for indirect or consequential damages, including loss of profits or data.

Our total liability shall not exceed the amount paid for the relevant order.

Indemnification

You agree to indemnify and hold harmless YouYu Inc, its officers, employees, and partners from any claims arising from:

Your breach of these Terms
Misuse of the Website
Violation of laws or third-party rights

Governing Law and Jurisdiction

These Terms are governed by the laws of the State of South Carolina, United States.

Any disputes shall be subject to the jurisdiction of the courts located in South Carolina, unless otherwise required by applicable consumer protection laws.

Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on the Website with an updated “Last Updated” date.

Continued use of the Website constitutes acceptance of the revised Terms.

Contact Information

If you have any questions about these Terms, please contact:

SilkRoad QIPAO (operated by YouYu Inc)
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: info@silkroadqipaodress.com
Phone: +1 (307) 419-9015